Returns & Exchanges:
- If you wish to return the goods, you are entitled to do so, for any reason within 14 days following delivery of the items.
- You can obtain a full refund of the purchase price of the delivered items provided that the items has not been used; its tags and labels remain fixed to the items and that it is returned in a resaleable condition in original package.
- If you wish to exchange your order, you are entitled to do so, within 30 days following delivery of the items
- In case of returning any goods shipping will cost you.
We do NOT accept responsibility for lost shipments sent without tracking.
Your returns checklist:
- Pack your item securely
- Use a registered or traceable postal service - we are not liable for returned goods which are not received
- Please do not return used gloves
Alpa Gloves Kft. / Pál Éva
Szamos utca 7.
1202 Budapest, Hungary
Tel: +36 30 2809943
Opening hours: Monday - Friday 10.00 - 15.00
When contacting Customer Services, please quote:
1. Your order reference number (please refer to your Dispatch Note or Order Confirmation email)
2. The item(s) you are returning